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Create your account www.micheletraphael.com, you can place your orders, to subscribe or unsubscribe to the newsletter.
News
Michael and Raphael send you regular news, with products to discover micheletraphael.com, promotions and brand life. You can subscribe or unsubscribe by contacting customer service:
By email : serviceclient@micheletraphael.com
By mail :
Anne-Dorothée CHRISTO
Michel et Raphaël
La boutique des petits anges
8 rue aux Cordiers
50 Quartier Gaulois
72600 MAMERS
Delivery
Michael and Raphael deliver your order anywhere in France and abroad and offers the following delivery methods to ensure delivery of quality and within set deadlines. You can choose from the following options:
- By Mail colissimo 48h00: For orders of items: Mary lullaby, bibs, ...
- By Mail by priority mail. 48h00: only applies to orders for cards and announcements
Prices of items:
| RATE SHIPPING COLISSIMO | Packages starting from a purchase of 10,00€ and over |
| Colissimo FRANCE (3 days) | € 6.90 |
| Colissimo OVERSEAS (10 days) | € 10.00 |
| Colissimo INTERNATIONAL (10 days) | € 28.00 |
| SHIPPING RATES LETTER PRIORITY | PACKAGE for a purchase of 0.01 € to 9,99 € |
| Priority mail FRANCE (3 days) | € 2.50 |
| Priority mail OVERSEAS (10 days) | € 6.50 |
| INTERNATIONAL Priority mail (10 days) | € 7.50 |
* IMPORTANT: If you wish to be delivered outside mainland France, you need to contact customer service, who may agree with you about the price of postage.
Gift
For a special occasion, christening, birth, Michael and Raphael ... offers a nice gift package upon request. If you want you can accompany it with a personalized message that you specify in the comments before submitting your order, it will then appear on the delivery. The gift recipient will not see the item price. The invoice will be sent by mail or email.
Exchange and Refund:
If you or your gift recipient are not completely satisfied with the items ordered, you can exchange them or get a refund, within 30 days of your purchase (date of the bill). Exchanges and refunds will be taken into account for new goods, unworn, unwashed, with their label, and returned in their original packaging.
You can contact customer service serviceclient@micheletraphael.com to exchange the item. To obtain a refund of one or more items in this order, the package must be returned to the address below with a letter explaining your return and a copy of your electronic bill. You will be refunded the price of items. Upon receipt and review of your return, it will be refunded or the product returned.
return address by post:
Anne-Dorothee CHRISTO
Michel et Raphaël - La Boutique des Petits Anges
8 rue aux Cordiers
50 Quartier Gaulois
72600 MAMERS
Payment:
Your order placed on the site is via Paypal www.micheletraphael.com either with your Paypal account or by credit card. Payment is completely secure. When paying by credit card, your credit card information is encrypted (standard SSL), which means they do not travel unencrypted over the Internet. Your bank details are not stored in any way by Michael and Raphael, but channeled through bank networks. For this reason, at each command, you must re-learn.
Here are the steps:
> You turn on your shopping cart www.micheletraphael.com
> You pay on the PayPal website or by card (National Bankcard, Visa, MasterCard, American Express, Aurore, Cofinoga 4stars) or PayPal account.
> You check and confirm your payment.
> You are redirected www.micheletraphael.com.
Order Status:
Once your order placed on our website, you can follow after him. For this service, simply send us your e-mail when the order and your tracking number colissimo will be sent to your mailbox. You can log on the Post website to track achemniement: www.colissimo.fr
Data Confidentiality
process your order and access to services available at www.micheletraphael.com lead us to collect and record data about you: name, address, ...
This information is essential for us to offer a quality service. Such information is for internal use. In accordance with the Data Protection Act of 6 January 1978, you have a right to access and rectify data concerning you. You can exercise this right by contacting us:
By email : serviceclient@micheletraphael.com
By mail :
Anne-Dorothée CHRISTO
Michel et Raphaël
La boutique des petits anges
8 rue aux Cordiers
50 Quartier Gaulois
72600 MAMERS