Michel et Raphael

Terms of use

 These général conditions of sale are concluded, first, by Anne-Dorothée CHRISTO, under the brand " Michel et Raphaël - la Boutique des Petits Anges " self-venture with a capital of 15000 euros, registered office 8 rue aux Cordiers - 50 quartier Gaulois - 72600 MAMERS, registered under number 524 897 170, named "Anne-Dorothee CHRISTO - " Michel et Raphaël - la Boutique des Petits Anges " and, secondly, by any natural or non-shopping shopping wishing to make a purchase of a paper presented to the merchant site for "Anne-Dorothee CHRISTO -" Michel et Raphaël - la Boutique des Petits Anges ", called the client.


Items

 



These general conditions of sale is to define the rights and obligations of the parties in connection with the sale of the items offered on site shop 'Anne-Dorothee CHRISTO -" Michel et Raphaël - la Boutique des Petits Anges " to the customer. The acquisition of an item through this online shop implies the unconditional acceptance by the customer of these conditions of sale constitute a binding agreement subject to French law. These conditions shall prevail over any other general or special conditions not expressly approved by Anne-Dorothée CHRISTO - " Michel et Raphaël - la Boutique des Petits Anges ". Anne-Dorothée CHRISTO -" Michel et Raphaël - la Boutique des Petits Anges " reserves the right to modify the conditions of sale at any call in this case, the conditions will be those prevailing at the date the customer order . Tenders Anne Dorothée CHRISTO - Michael and Raphael-La boutique little angels "are only valid within the limits of available stocks and exclusively in countries included in the list submitted to the entrance of the shop.


Articles

Items offered on the merchant site "Anne-Dorothée CHRISTO -
Michel et Raphaël - la Boutique des Petits Anges " are a selection of those presented on the site www.micheletraphael.com. The articles are presented on the merchant site "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " with the utmost accuracy to meet the provisions of Article L 111-1 of the Consumer Code which provides opportunity for the potential customer to know before ordering the essential characteristics of items (sizes, composition, etc. ...) they wish to buy. If despite all precautions taken by "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " errors have occurred on the site, in no case the responsibility for "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges "  can not be engaged. The pictures of the items for sale outside the scope of the contract. They are only indicative because of alterations that may exist because of their transcript on the site.


Price

Prices are firm and final. They are expressed in Euros excluding taxes included in the summary of the order. VAT corresponding to the Value Added Tax n'état not applicable given the status of entrepreneur Anne Dorothée CHRISTO. For deliveries outside the EU and the overseas territories, sales prices are in Euros excluding taxes in the order summary.
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " reserves the right to change prices at any time without notice and without any other formality than wearing the changes at issue in the General Conditions of Sale Online but the items ordered are charged at the price prevailing at the date of the order. Prices of items "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " do not include transportation costs, that is to say, outside the preparatory costs, forwarding, insurance and Customs clearance of packages. These freight charges are billed at cost, and included in the order summary before its final validation by the client. The costs of transport is calculated by country of destination and package. See fee schedule in "Buy online".


Order

A guided search allows the customer to find on the merchant site "Anne-Dorothee CHRISTO - Michael and Raphael-La boutique angels' a selection of items in the collection
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges "  and then make his choice from this selection to place an order.


This customer order involves three steps:


The first step in the validation, the client-selected items to order.
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges "  guarantees that the items proposed at the command are actually available, however, to prevent two simultaneous commands do the same article, "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " , while validating the order, the exact availability of selected items and reserves.


The second step consists in capturing the elements of customer identification and information necessary for the proper conduct of the command, including the following information: name, contact details of the delivery, billing address. To do this, the client should create an "account" identified by his email address and a password he will choose. If the customer has already ordered on the website
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges ", these items of identification and information have been registered, he will then remind her account (by entering its address Electronic and password), once connected to his account, the customer can modify, if necessary, contact information.


The third step is the final confirmation of the order. It is presented to the client a summary of the order-order-worth includes all items selected, billing and delivery, the total amount of said items and transportation costs.


At this point, the client checks the order summary and proceed if it wishes to change it. Following these changes, it will be shown a new summary of the order as amended. Any order modified or not should be subject to the client a final validation discussed in the light of the summary. There is method to this operation by clicking the "Submit", this being the first click.


It is then presented to the customer Conditions applicable to the sale of items displayed on the merchant site so the client can be aware of and / or print. The customer must accept the terms of such Conditions. This acceptance will be made by clicking the button "accept", this being the second click. These two clicks are an electronic signature which has, between the parties, the same value as a handwritten statement, in accordance with Article 1316-1 of the Civil Code.


Following the last click, the customer is directed to the secure site Paypal partner
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " to make payment. Upon receipt by Anne-Dorothée CHRISTO authorization which will be notified by Paypal, the customer order will be confirmed by e-mail will constitute acceptance of the contract. "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " undertakes to prepare the order as soon as possible. The customer will be notified of the dispatch thereof


Payment

Payment, exclusively expressed in Euros, is exclusively online at the secure site Paypal partner
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges ". Payment is by credit card or via your Paypal account. The maps indicate CB, branded VISA, EUROCARD, MASTERCARD are accepted. If paying by VISA, MASTERCARD EUROCARD, the customer must provide the card number, expiry date and the CVV (last three numbers on the back of the card). The customer's bank account is debited and the delivery takes place.


Proof of order and payment

"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " invites you to print your order form when you will return. The records stored in computer systems of society will be considered proof of orders and payments between the parties. The filing of purchase orders is made on a reliable and durable can be produced as evidence.


Delivery

Items are delivered by post within an average of 3 days observed in France (including Corsica) and an average delay of 10 days outside of France, by country of destination. These deadlines or delivery dates advertised on the Site apply from the receipt by the user of the e-mail order confirmation sent by
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " . These times are approximate and can not be guaranteed by the company. Exceeding these delays may in no circumstances be used against "(3 days)" or give rise to a termination of contract or any compensation for damages. The objects of delivery are always accompanied in their packaging. The articles are always at risk of the client must check for any damage during delivery. Any anomaly concerning the delivery (damaged packages, missing items from the invoice "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " who accompanies them ... etc.) will be subject to reservations made on the delivery receipt provided by the carrier. The customer must confirm this problem by sending the carrier within 7 days after the date of delivery by mail with return receipt stating the said claims, which must be justified and accompanied by receipts. The client must send in the same period of 7 days from the date of delivery copy of the letter to "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " at the following address: "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " - 8 rue aux Cordiers - 50 quartier Gaulois - 72600 MAMERS.


Right of withdrawal

In accordance with the provisions of Article L. 121-20 of the Consumer Code, the customer has a withdrawal period of 7 days after the delivery date for exercising the right of return and cancellation of his order. The date of receipt of delivery is the date of departure of this period. This right of return and cancellation may involve all or part of the command. However, these items will return to
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " in their original condition and packaging, with a copy of the invoice, by registered post type Colissimo. For any claim, proof of postage will be requested from the customer. Returns must be sent to the following address: "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges "8 rue aux Cordiers - 50 quartier Gaulois - 72600 MAMERS. Shipping charges for items returned to "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " and, if necessary, clearance will be borne by the customer unless the goods delivered do not comply with the order or are subject to defects. The refund, including postage paid, shall be effected as soon as possible and no later than within 30 days from the date the client's right of withdrawal has been exercised in accordance with Article L. 121-20.1 of the Consumer Code. It will be made by the bank account of the customer, or by any means of payment proposed by the professional, the consumer who has exercised his right of withdrawal may however opt for another method of reimbursement. In any case, the refund can be requested and conducted in one of the shops or from a reseller"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges ".


Disclaimer

"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " in the process of selling online is bound by an obligation of means, his liability can not be held liable for any damage resulting from Use of the Internet such as external intrusion, computer virus, interruption of service, or more generally all cases classified as force majeure by the courts.


Intellectuel Property

All elements of the online shop for
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " are and shall remain the exclusive property of "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges ". Nobody is allowed to reproduce, use, repost, or use for whatever reason whatsoever, even partially, the elements of the site being visual or audio. Any single link or hyperlink is strictly prohibited without the express consent of "Anne-Dorothee CHRISTO - Michael and Raphael-The shop of little angels." Any link will be removed at the request of "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges ".

Personal data

According to the law relating to data, files and freedoms of January 6, 1978, the information containing names of customers can be processed automatically. This treatment is necessary to take into account customer demand. Stating his email, the customer may receive confirmation of their order but also information about promotional offers
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " as well as on events via the Internet and shop."Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " reserves the right to collect customer information including using cookies, and if he wishes to convey to business partners collected information.


The customer may object to disclosure of their coordinated by notifying
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges " by E-mail address: contact@micheletraphael.com or by mail at the following address: "Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges "8 rue aux Cordiers - 50 quartier Gaulois - 72600 MAMERS (France). Similarly, the customer has a right to access, modify and correct personal data in accordance with the law of January 6, 1978. The exercise of this right may be made by e-mail or mail to the addresses indicated above.


Dispute Resolution

These conditions of online sales are subject to French law. In case of dispute, jurisdiction is given to the competent courts of the headquarters of the enterprise self-Anne-Dorothée CHRISTO despite multiple defendants or warranty.


Customer Relations

For information, questions or complaints may contact the customer to
"Anne-Dorothée CHRISTO - Michel et Raphaël - la Boutique des Petits Anges ".


Email: serviceclient@micheletraphael.com
By Mail: Anne-Dorothee CHRISTO -
" Michel et Raphaël - la Boutique des Petits Anges " - 8 rue aux Cordiers - 50 quartier Gaulois - 72600 MAMERS.